Fix Yahoo messenger “stop working” error and exiting in Windows 7

Few weeks back i wrote about 10 reasons not to upgrade to Windows 7. That article led to some good comments both in favor and against windows 7. One of the reasons as i said in that article too for not upgrading to Windows 7 is the compatibility issues with different applications.

So why i am talking about this here? Well, my Yahoo messenger kept on stop working and exiting in Windows 7. Though right now i am on 64 bit of Windows 7 , i know this happened with 32 bit version too. Still everything doesnt work perfectly on windows 7 just as it does in windows XP.

So after doing a bit of googling and help of Windows 7 own “finding solution widget”, the problem found was related to flash player. It seems the issue was with some latest version of adobe flash player being not installed on my system, but i have already ver 10 on my system. Anyway i had to uninstall and install it back again. Here’s the step by step solution.

Download the latest version of Adobe Flash Player

The program you were trying to install or use requires the latest version of Adobe Flash Player.

To solve this problem, uninstall and then reinstall Adobe Flash Player by following these steps in the order given:

  1. Run the Flash Player uninstaller
  2. In the File Download dialog box, click Run, and then follow the instructions to uninstall flash player. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  3. Install the Flash Player update

Additional information for 64-bit browser users

Adobe Flash Player is not currently supported in 64-bit browsers. You can run Adobe Flash Player in a 32-bit browser running on a 64-bit operating system. For more information, see the TechNote on the Adobe Systems Inc.

3 comments… add one

  • Claudio

    You have any idea what you are saying Jasmine? You are advising users to go back to a compleate clean Windows, as if it was reinstalled, without all the latest installations and documents and mail, and and and. I am already in IT for about 20 years and noticed that most owners of a brand computer, (that sometimes do come with that factory reset option) most of them do not know what the implications are of running that factory restore. Many helpdesk representatives advice that too, if they don’t want to invest more time in the problem. But from my experience, most customers are very unhappy after that, if they discover that all their settings, programs and documents installed since they started their computer for the first time, are gone.

    So please, never give that advice anymore. It’s a last resort if nothing else helps anymore.
    Claudio

  • Heather

    I have windows starter 7 on an acer 32 bit. my yahoo messenger doesnt always work, the little mail icon doesnt always work, The plug ins work only occasionally, and forget the wigets. Is it yahoo or windows 7? How do I fix it?

  • Heather

    I’m sorry a factory restore can solve all your problems at once. I had a crappy HP that was not ever gonna get better, I did a factory restore and now it runs great. Put everything on a usb and do it and run your updates(time consuming, but worth it). your computer will be brand new. then get an external hard drive put everything on that from your usb.

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